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Programmable Messaging Logs
If you encounter issues with message delivery, such as duplicate messages, start debugging by viewing your Programmable Messaging Logs.
To view your logs, log in to your Twilio Account and go to Monitor > Logs > Messaging in the left-side navigation menu.
From and To phone numbers, and filter by start and end times.Each log entry displays:
- The message creation time.
- The associated Messaging Service, if applicable.
- The direction of the message (incoming, outgoing, reply).
- The
FromandTonumbers. - The number of segments in the message.
- The status of the message.
- Any attached media.
Messages with statuses other than 200 appear in yellow or red, depending on the status code.
You can start the AI Assistant by clicking the Discover Messaging with AI button at the top right-hand side. You can also troubleshoot individual messages and get recommendations by clicking the message-level Troubleshoot button.