Recommendations for Twilio Messaging
Public Beta
Recommendations for Twilio Messaging is currently in Public Beta. Learn more about beta product support.
The Intelligent Discovery Assistant for Twilio Messaging provides personalized recommendations to help you optimize your messaging traffic. By analyzing specific parameters of your messaging data, the Intelligent Discovery Assistant can identify issues such as high opt-out rates or spam complaints and offer tailored solutions to address these problems.
The Intelligent Discovery Assistant provides personalized recommendations by analyzing your messaging traffic, identifying patterns that previously required our support team's expertise. This feature saves you time by offering actionable insights without the need to submit a support ticket, allowing our agents to focus on tasks that require a deeper understanding of your specific needs.
After reading this document, you will be able to:
- Understand how the Intelligent Discovery Assistant analyzes your messaging data.
- Receive and interpret personalized recommendations to improve your messaging traffic.
- Implement suggested actions to reduce opt-out rates and spam complaints.
The Intelligent Discovery Assistant offers personalized recommendations to help you improve the deliverability and compliance of your messages. By analyzing the parameters you provide, the assistant identifies issues in your messaging traffic and presents tailored solutions within the Intelligent Discovery Assistant. These recommendations are designed to optimize your messaging performance and ensure adherence to Twilio's Messaging Policy and Acceptable Use Policy.
The Intelligent Discovery Assistant analyzes various parameters of your messaging traffic, including:
- Opt-out rates for the past seven days and other time periods based on parameters you provide during your interaction.
- Spam complaints for the past seven days and other time periods based on parameters you provide during your interaction.
When interacting with the Intelligent Discovery Assistant regarding outbound messages failing with error code 30007 and your parameters match a personalized recommendation for high opt-out rate, you will receive the following response: